Refund Policy
Last updated: 8/29/2026
General Policy
Bids on SMMPanel.lol are payments for advertising visibility on our leaderboard. Once a bid payment is confirmed and the listing is active, bids are generally non-refundable.
Eligible Refund Cases
- Duplicate charges due to technical errors
- Payment processed but bid not activated due to system failure
- Listing rejected by admin moderation (starting bid may be refunded)
- Campaign not delivered due to Platform outage
Non-Refundable Cases
- Successful bids on active campaigns
- Being outbid by a competitor
- Change of mind after payment
- Campaign expiration
How to Request a Refund
Contact us through our contact page with your payment ID and reason for the request. Refunds are reviewed within 5–7 business days.
[Legal review required — this policy should be reviewed by legal counsel before production use.]